Review Responses

Fully managed and drafted responses for all of your reviews.

Stay on top of your online reviews with managed Review Responses.

The web is full of people talking about your business’s customer experience. But not every business owner has the time to keep track of their reputation online — let alone respond to every review they get. Our marketing strategists will respond to all negative and positive reviews on behalf of your business. Includes weekly monitoring of each time your business is mentioned online.

Requires active Reputation Management, sold separately

What is this?

We’ll monitor, manage, and respond to all the reviews your business receives online.

Why do you need it?

  • You don’t have time to read and answer reviews.
  • You might not know how to address negative reviews.
  • You don’t know how to measure your brand’s reputation.

Benefits:

  • Build customer loyalty and humanize your brand.
  • Turn happy customers into brand advocates.
  • Turn negative reviews into opportunities.
  1. Influence page rank up to 10%
  2. Increase website visits up to 25%
  3. Showcase success with positive reviews
  4. Gain the trust of clients with real feedback

FAQ

What is the time frame to make any suggestions or edits to the suggested negative review response?

To keep costs minimal, review requests will only be sent out to customers once a week with each new list your business provides.

Why is it so important to respond to both positive and negative reviews?

By responding to online reviews you are thanking and acknowledging your customers for their feedback, just as you would if they were to compliment your business in person. A response to a negative review is for the benefit of anyone seeing that review, not just the reviewer. It shows the business is aware of any issues their customers may be experiencing and that they are actively working to resolve these issues.

Will you respond to my business's existing review backlog?

Review Management only covers reviews posted after an accounts initial start date.

What kind of content will you include in review responses?

Review responses are never canned, and always tailored to the review content.

Can't I just delete my negative reviews?

In most cases, we can make the changes through the testing system and you will not have to do any creative or coding until there is a winning result. A piece of code will have to be added to the site for testing. Once a new design is proven to create a conversion lift, then you will have to make the changes to the site or page. In some complex test cases custom coding maybe required. This will be discussed in advance and a custom quote maybe required.

How can I get my client more reviews?

Review Management only covers reviews posted after an accounts initial start date.

Does Review Management cover review responses in another language?

No, our agency only responds to reviews in English.

Do you monitor comments after a review response is posted?

To ensure we can respond to reviews on this source, our team will manually claim/ verify the listing source. To complete this process there may be additional steps required by your business and we will advise you when your assistance is required.

There are listing sites that have reviews for my client but the client does not have access to these sites.

To ensure we can respond to reviews on this source, our team will manually claim/ verify the listing source. To complete this process there may be additional steps required by your business and we will advise you when your assistance is required.

Is there a limit to how many reviews you will respond to for a given client?

To ensure we can respond to reviews on this source, our team will manually claim/ verify the listing source. To complete this process there may be additional steps required by your business and we will advise you when your assistance is required.

Why People Trust Online Reviews

How To Respond To Reviews

Review responses are the perfect platform to engage with customers, manage feedback, and sprinkle in a little marketing for your business.

Businesses that take the time to respond to their customers can really set themselves apart from the competition.

With Corberry’s solutions, your local business can easily respond to online reviews and build trust, which translates into higher loyalty and increased sales.

Our Review Monitoring and Management Solutions:

Customer Voice

Turn customer experiences into stars.

Review Requests

Customer list generated review requests.

Review Responses

Fully managed and drafted responses for all of your reviews.

Reputation Management

Monitor and manage your online reputation.

StoryTap | Starter

The easiest way to get 5 customer VIDEO REVIEWS per month.

StoryTap | Social Savvy

The easiest way to get 15 user-generated VIDEO REVIEWS per month.

Review & Listing Sites Monitored

411.com
Cars.com
Citysearch
DealerRater
Doctor.com
Edmunds
Expedia
Facebook
Glassdoor

Google
Health Grades
Houzz
Indeed.com
Local Edge
Merchant Circle
MySask411
N49

Open Table
RateMDs Doctors
Superpages
SureCritic
TrueLocal
Vitals
Yahoo! Local
Yellow Book

Yellow Bot
YellowPages
ZipLocal
ZocDoc
Zomato

…and many more.

Online PR Management

Social Mentions Monitoring

s

Negative Content Filtering

Negative Content Removal

Our case studies

The foundation of a successful Reputation Management campaign is an in-depth evaluation of your circumstances and objectives. Each of our services can be used separately depending on your needs and targets.

Tell us about your project

Let us help you get your business online and grow it with passion

Contact us today and get maximum returns of your investments.
Stella Crawford

“We’ve searched for at a lot of Marketing Agencies but this team was the clear favorite. They have the right strategy and they’ve been awesome to work with.”

Stella Crawford

Principal
Christine Long

“We have doubled our leads thanks to this amazing SEO company. New website and tools are converting leads into customers.”

Christine Long

Founder
Matthew Brooks

“My company’s Google rankings and inbound site traffic improved significantly after just 2 months of working with Corberry. The service we’ve received from both their sales team and then the marketing services team has consistently been above our expectations.”

Matthew Brooks

General Manager

Let’s get started

Get in touch

Elevate your brand and create a sleek, integrative, and engaging website today to spread the word about your business and the services or products you offer. Get in touch with our web design agency to speak with talented individuals who are anxious to help you with your web design goals.

Call Corberry Digital Marketing today at 262-676-2368 to learn more. You can also fill out our free marketing audit form to get started.

Lead generating website
Optimised for mobile
CMS (WordPress) included
Blog setup

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